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Quality Assurance

Throughout NY, NJ, CT, PA, MA, and Washington DC Churchill Corporate Housing employs a full-time property management staff that continually monitors and supervises our apartments to ensure they meet the high standards of quality that our customers have come to expect from us. Churchill also directly employs a housekeeping staff, allowing us complete control over the delivery of personalized hospitality services.

Our commitment to customer service includes a guarantee that you will receive a response within 24 hours of check-in to answer any questions or concerns. In the unlikely event that you have an issue, please contact us at any time, day or night, to obtain a swift resolution. For your convenience, routine maintenance requests can be made from our website via our Extranet account, and our online FAQ page contains answers to many common questions.

Satisfaction Guarantee

As the largest regional corporate housing supplier in the NY tri-state area and a leading provider in the northeastern United States, Churchill is committed to providing the highest level of service available. If you have any concerns or issues during your stay, please bring them to our attention immediately. Over 30 years of experience has given us the knowledge and background to resolve problems quickly and efficiently.

Upon check-in you will be given a 24-hour contact number for our property manager and local customer service representative. You will also have access to information about your booking through our secure Extranet login.