Online Privacy Statement
(Last Updated May 25, 2018)
This Online Privacy Statement is an explanation of the information we collect, how we use it, and how the use of this information can benefit your experience on our websites and during your relationship with us. The information outlined below will assist you in making informed decisions while doing business with us.
Churchill Corporate Services, Inc., a New Jersey Corporation, dba Churchill Living (hereafter referred to as Churchill), values you as our customer and recognizes that privacy is important to you. In order to provide multiple access points to the services and products we offer, Churchill operates many websites, including www.churchillliving.com, www.furnishedhousing.com, www.furniturent.com, www.churchillsuites.com and other websites (individually, “Website” and collectively, “Websites”.). Churchill is dedicated to protecting your privacy and safeguarding your "personally identifiable" information. We are committed to using our customers' information only in a responsible manner. We are committed to respecting your privacy and adhering to the principles of applicable data protection and privacy laws.
We want you to be familiar with how we collect, use and disclose information. This Privacy Statement describes Churchill’s privacy practices in connection with information that we collect through the Website from which you are accessing this Privacy Statement, through the software applications made available by us for use on or through computers and mobile devices (the “Apps”), through our social media pages that we control from which you are accessing this Privacy Statement (collectively, our “Social Media Pages”), through email messages that we send to you that link to this Privacy Statement, and through your communications with us and when you do business with us (collectively, including the Websites, the Apps and our Social Media Pages, the “Online Services,” and together with offline channels, the “Services”). By providing Personal and Other Information to us, you agree to the terms and conditions of this Privacy Statement.
Collection of Personal Information
Churchill does not collect personally identifiable information when you browse our Websites unless you voluntarily and knowingly provide such information. This means that we will not know your name, your email address, or any other personally identifiable information just because you browse a Churchill Website unless you:
“Personal Information” is information that identifies you as an individual or relates to an identifiable individual. We may collect Personal Information such as:
We and our partners may collect Personal Information in a variety of ways, including:
When we do need to collect Personal Information from you, we will ask you, your employer, your relocation company or travel agency to voluntarily supply us with the information we need. You may be offered the choice not to submit your personal information or to decide what communications you want to receive from us. However, doing so may cause certain transactions to become affected. For example, failure to provide your name will prevent the processing of leases.
If you submit any Personal Information relating to other people to us or to our partners in connection with the Services (e.g., if you make a reservation for another individual), you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Statement.
Use of Personal Information
We may use Personal Information in a variety of ways, including:
Disclosure of Personal Information
Churchill will never sell your Personal Information to third parties or allow its use in any manner except with the purpose to reasonably ensure and permit the business relationship that you wish to conduct with Churchill. Your Personal Information, when we have your consent to do so, may be disclosed in connection with the following services:
Collection of Other Information
Churchill may collect Other Information that does not disclose your Personal Information, including information such as the browser and type of device you are using, app usage data, data collected using cookies, pixel tags or Web beacons to obtain information while visiting our Websites. If we are required to treat Other Information as Personal Information under applicable law, then we may use it for the purposes for which we use and disclose Personal Information as detailed in this Statement.
We and our third party service providers may collect Other Information in a variety of ways, including:
Churchill’s cookies are created by our Websites only, and are not designed to be used on the Internet after leaving one of our Websites. We track the usage of our Websites in order to better meet your needs and to help make it easier for you to find information in the future.
Use and Disclosure of Other Information
We may use and disclose Other Information for any purpose, except where we are required to do otherwise under applicable law. In some instances, we may combine Other Information with Personal Information (such as combining your name with your location). If we do, we will treat the combined information as Personal Information as long as it is combined.
In addition, we are not responsible for the information collection, use, disclosure or security policies or practices of other organizations, such as Facebook, Apple, Google, Microsoft, RIM or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider or device manufacturer.
Churchill recognizes the importance of information security, and is constantly reviewing and enhancing all technical, physical, and logical security rules and procedures. We use reasonable methods to secure your personal information from unauthorized access, use or disclosure. After information reaches Churchill, it is stored in an encrypted format on secure servers that reside behind firewalls designed to block unauthorized access from outside of Churchill. All Churchill-owned Websites and servers have security measures in place to help protect your personally identifiable information against loss, misuse, and alteration while under our control. Although guaranteed security does not exist either on or off the internet, we safeguard your information using both procedural and technical safeguards, including the use of a Network Solutions Certificate Authority. Churchill secures the Personal Information you provide on computer servers in a controlled, secure environment. When Personal Information (such as a credit card number, or other financial information) is transmitted through our website, it is protected through the use of encryption by way of a Network Solutions' service known as Secure Sockets Layer (SSL), an encryption method used to help protect your data from interception and hacking while in transit. Churchill protects against unauthorized access of this data by using both technology and comprehensive security policies.
Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), please immediately notify us in accordance with the “Contacting Us” section below.
Choices, Access and Retention
If you no longer want to receive marketing-related emails from us on a going-forward basis, you may opt-out by by following the instructions in any such email you receive from us. We will try to comply with your request(s) as soon as reasonably practicable. Please note that if you opt-out of receiving marketing-related emails from us, we may still send you important administrative messages, from which you cannot opt-out.
How you can access, change or suppress your Personal Information:
If you would like to review, correct, update, suppress or delete Personal Information that you have previously provided to us, you may contact us at email@example.com, or:
56 Utter Avenue
Hawthorne, NJ 07506
United States of America
In your request, please make clear what Personal Information you would like to have changed, whether you would like to have your Personal Information suppressed from our database, or other limitations you would like to put on our use of your Personal Information. For your protection, we may only implement requests with respect to the Personal Information associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable.
Retention: Unless specifically requested, we ask that you not send us, and you not disclose, any sensitive Personal Information (e.g., social security numbers, national identification number, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) on or through the Services or otherwise to us.
Please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion (e.g., when you sign a lease with Churchill, we must maintain your Personal Information until the lease ends). There may also be residual information that will remain within our databases and other records, which will not be removed. In addition, there may be certain information to which we are unable to enable you to review, for legal, security, or other reasons. Although we will make no more marketing use of information you have asked to be deleted, occasionally, information that you request to be removed will be retained in certain files for a period of time in order to properly resolve disputes or to troubleshoot problems. In addition, some types of information may be stored indefinitely on back-up systems or within log files due to technical, financial or legal requirements.
We will retain your Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Statement unless a longer retention period is required or permitted by law.
Cross Border Transfers
Churchill performs business transactions worldwide. Sharing information cross border is essential to the Services so that you receive the same high quality service wherever you are in the world. As a result, we may, subject to applicable law, transfer Personal and Other Information collected in connection with the Services, to these entities in countries where information protection standards may differ from those in the country where you reside. By signing a lease, staying at a Churchill apartment or using any Churchill service, you understand that we may transfer your personal information globally.
Churchill strives to keep all our customers and visitors informed and equally able to take advantage of the benefits offered by Churchill. However, if you reside outside of the United States, certain data privacy regulations may require us to obtain your permission before we send you information that you have not requested from us.
The Websites are hosted in the United States and are intended solely for visitors located within the United States. If you choose to use any Website from the European Union or other regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your Personal Information outside of those regions to the United States for storage and processing, and by providing your Personal Information on any Website you consent to that transfer, storage, and processing. Churchill may limit the availability of any Website or any service or product described on any Website to any person or geographic area at any time. If you choose to access any Websites from outside the United States, you do so at your own risk. If you live outside of the United States, you understand and agree that we will transfer your information to the United States.
Our Commitment to Children’s Privacy
Churchill is committed to protecting the privacy of minors. If you are under the age of thirteen (13), we ask that you do not use the Websites. Churchill does not seek to obtain, nor does it wish to receive personally identifiable information directly from minors; however, we cannot always determine the age of persons who access and use our Websites. If we do learn that personally identifiable information has been collected on any Website from a minor and without verifiable parental consent, then we will take the appropriate steps to delete this information. If you are a parent or guardian and discover that your minor child has obtained an account on Website or has otherwise provided personally identifiable information, you may alert us at firstname.lastname@example.org, and request that we delete that child’s personally identifiable information from our Websites.
Updates to This Privacy Statement
We may change this Privacy Statement. The “LAST UPDATED” date at the top of this page indicates when this Privacy Statement was last revised. Any changes will become effective when we post the revised Privacy Statement on the Website. Your use of the Services following these changes means that you accept the revised Privacy Statement.
56 Utter Avenue
Hawthorne, NJ 07506
United States of America
Because email communications are not always secure, please do not include credit card, government identity numbers or other sensitive information in your emails to us.